Legal notice
Shipping & Delivery Policy
At Pet And Wells, we are dedicated to bringing premium, curated essentials directly to your doorstep with absolute efficiency. We are proud to offer complimentary premium shipping on all domestic orders.
**1. Processing & Handling Times**
- All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification with tracking information once your order has officially shipped.
**2. Domestic Shipping Estimates**
- Standard Premium Shipping: 5 to 12 business days.
- Please note that delivery windows are estimates and may occasionally experience minor delays due to carrier volume or seasonal high demand.
**3. Tracking Your Order**
- When your order has shipped, you will receive an email notification from us containing a unique tracking number you can use to monitor its journey. Please allow up to 48 hours for the tracking information to populate and update on the carrier's portal.